How Our Terms Apply to Your Account
Our terms of use govern every interaction tied to your pokerstakes account — from the moment you register to every transaction you run through PayPal, Venmo, or Play+. Because online gaming regulation in the United States is handled at the state level, your access and the
-
1
rules that apply to your account depend on where you are located and what your state currently permits. We do not claim a federal licence or nationwide authorization. Where state law allows access, our full terms apply, including our account-conduct rules, payment-processing policies, and data practices.
-
2
When you fund your account via Venmo or request a cashout through PayPal, those transactions are governed both by our internal policies and by the terms of those payment providers. Play+ prepaid card activity follows the card's own issuer terms alongside ours. Disputes about account balances,
-
3
transaction records, or access decisions are handled through the contact process outlined on this page. We aim to respond to formal account-related inquiries within a reasonable timeframe. You can request a copy of your account transaction history at any time by reaching out through live chat
-
4
or our support email. Nothing in these terms overrides applicable state consumer-protection law.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.