Reference

How pokerstakes Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your pokerstakes account, how we use it, and the steps we take to keep it secure.

Account data kept securePayPal, Venmo, Play+ payment data protectedYour right to access or delete your dataNo data sold to third partiesContact us anytime to update your records

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What We Collect and Why We Use It

pokerstakes Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open a pokerstakes account, we collect the information needed to verify your identity, process your transactions, and maintain your account securely. This includes your name, email address, date of birth, and payment method details — such as the PayPal or Venmo address linked to

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your wallet, or the Play+ card number used for deposits and withdrawals. We also collect device identifiers, session data, and browser information when you access your account on mobile or desktop. This data helps us detect unusual login activity and protect your account from unauthorized access.
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We do not sell, rent, or share your personal information with third-party marketers. Where we share data with service providers — for example, payment processors handling your Venmo or Play+ transactions — those partners are contractually bound to use it only for the purpose we specify.
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Access to this platform and its services depends on your state's laws and is available only where local law permits. We retain account data for as long as your account remains active and for a legally required period afterward, which varies by applicable state and federal
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obligations.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures at every layer of your account — from the moment you log in to when a withdrawal clears through your PayPal or Venmo wallet. Cookies, retention schedules, and your rights to access or remove data are each handled according to the practices described in the sections below. Players in Pittsburgh and across other eligible states can rely on the same data-handling process regardless of which payment method they use.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login sessions are protected with encrypted connections. If we detect a sign-in from an unfamiliar device, we may prompt a one-time verification code sent to your registered email before granting access.

Data Retention

We keep your account records for the duration your account is open, plus any additional period required by applicable state or federal law. You may request a summary of what we hold at any time.

Your Right to Request Changes

You can ask us to correct, export, or delete your personal data by contacting support. Requests tied to payment records may require identity verification before we can act on them.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold on your account, ask us to correct inaccurate records, or submit a deletion request, our support team handles all three. Responses to data requests are processed within the timeframe required by applicable law. You can reach us through any of the channels below — include your registered email address so we can locate your account quickly and respond accurately.

Common Questions About Your Privacy at pokerstakes

These are the questions we hear most often about how your personal data is collected, used, and protected on this platform. If your question isn't covered here, live chat or email support can give you a specific answer tied to your account.

We collect your name, date of birth, email address, and payment details — including your PayPal email or Venmo handle. We also gather device data and session logs for security purposes.

Payment data is shared only with the processors needed to complete your transaction. Those partners handle it solely for that purpose and are not permitted to use it for marketing or resale.

Contact support via live chat or the email address in your account settings. Include your registered email so we can locate your records and respond within the legally required timeframe.

Yes. Submit a deletion request through live chat or email. Note that certain records tied to payment transactions or regulatory requirements may need to be retained for a legally specified period.

We retain records for as long as required by applicable state and federal law after account closure. The exact period depends on the type of data and the regulatory obligations in your state.

We use session and analytics cookies. Session cookies are necessary for account login to function. Analytics cookies can be adjusted or disabled through your browser's cookie settings at any time.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoFAQ Infopokerstakes Betting Glossary

How pokerstakes Handles Your Personal Information

How We Protect and Manage Your Account Data

Cookies and Tracking

Account Security

Data Retention

Your Right to Request Changes

Reach Us About Your Privacy Rights

Common Questions About Your Privacy at pokerstakes

01 What personal data does pokerstakes collect when I open an account?

02 Is my PayPal or Venmo payment information shared with anyone?

03 How do I request a copy of the data pokerstakes holds on my account?

04 Can I ask pokerstakes to delete my account data?

05 How long does pokerstakes keep my personal information after I close my account?

06 Does pokerstakes use cookies, and can I turn them off?

Privacy Policy

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